Frequently Asked Questions
1. Is VideoMako available 7 days a week?
The VideoMako team are online Monday-Friday from 9am-5pm GMT+8 timezone.
2. What tools do you use?
Our editors use Adobe Premiere Pro & After Effects.
3. How will we communicate to ensure the work gets done?
VideoMako offers a custom built portal designed to simplify the process of working with a video editor. You will be able to manage everything in one place upon sign up.
4. How long does it take to get a video edited?
Within 1-2 days, you will receive back your video edit. For more complex edits over 50gb in raw footage, please allow 3 business days.
5. Are there any limitations AT ALL?
There are a few limitations to our service:
- We can't record voiceovers
- We can't do 3D animations
6. Who uses our video editing services?
Anyone who needs multiple pieces of video content each month!
- Content Creators - YouTubers & more
- Business Owners
- & Many More!